Every business of every shape and size depends on having an internet presence. If you don’t have a website, an eCommerce store, a way to communicate with your customers or a website for marketing and advertising, you may as well not exist. Vital to managing all of this is a reliable internet connection.
With more businesses doing more online, reliable business broadband is becoming increasingly important. If you’re moving to the cloud, adopting VoIP, using video conferencing to save money on travel or any of the myriad of other business functions that can happen online, what would happen if you lost those functions? How would your business cope without being able to get online?
If you’re not sure how much it would cost your business to lose internet, try our simple downtime calculator. You might be surprised at what you find!
A business needs to take into account two main elements when considering the reliability of their connection. Resilience and recovery. Let’s take a look at each.
Business broadband resilience
Business broadband resilience is about preventing broadband outages. It includes practical considerations organisations think about to prevent downtime wherever possible.
Four suggestions for improving your business broadband resilience include:
Using hardwired connections
Wireless may be easy to install and flexible but it isn’t as reliable as a wired connection. In an ideal world, you would have a primary wired internal network using Ethernet and then a wireless network on top. That way, you can connect using whatever network you like and will always be able to rely on Ethernet should anything happen to Wi-Fi.
For larger businesses, having a primary broadband connection and a separate backup connection can be well worth the investment. They would require separate ducting, separate entry points, separate power supplies and independent routers for real resilience.
Smaller businesses could use powerline adapters as backup. These are

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