In today’s shifting landscape, traditional business models are quickly becoming outdated and new models are constantly emerging, many of which focus on fluidity and flexibility. This is creating fresh challenges, conflicts, and opportunities for organisations.
So, how can businesses best equip themselves to build out a flexible and adaptable model in today’s technological environment? Here are some points to consider:
Support operational flexibility
Perhaps the most striking feature of today’s technological landscape is its pace of change. The question every manager is concerned with is not how to adapt to change after it occurs, but how to prepare for changes on the horizon. In a rapidly changing environment such as this, the most important traits are agility and adaptability.
Senior decision makers must ensure that information systems are set up to support operational flexibility. The infrastructure of an organisation’s information systems should be easily scalable, allowing the business to adapt and evolve, and certainly should not stand in the way of growth or change.
To this end, it is important to implement core systems that will meet an organisation’s needs not only in the present but also in the future, without knowing precisely what these needs will be. Best-in-class ERP solutions, for instance, enable changes to processes and business rules with immediate effect. They also harness standard APIs that allow interfacing with applications and external technologies such as IoT sensors. This allows the workforce to conduct tasks from a variety of platforms and devices, from any location.
Alongside technological transformation, businesses must also be prepared for the predicted transformation of organisational structures. In future, it’s expected that businesses will employ only a few regular staff, assisted by a team of freelancers, ad hoc project managers, and many part-time employees, most of whom will work remotely. The internal structure of a business will become far less rigid,

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