Advances in machine learning mean that the cloud can now power greater efficiencies and return on investment than ever before. 2019 will see Artificial Intelligence (AI) and automation capabilities extend from the early adopters to a broader enterprise audience, giving more companies access to cutting edge technology. This change is set to revolutionise the way we do business, putting huge oceans between those that modernise, automate and innovate and those that do not. So how can you embrace new digital technologies to avoid being swept away by the digital tsunami?  
A sound approach is to build your Intelligent Automation capability in incremental steps. RPA (robotic process automation) is continuing to gather pace in UK businesses, and recent industry successes make this a good place to start your journey to fully embrace AI. RPA is the process of using software robots to automate mundane, repetitive tasks. Once these are automated, companies can look at moving to more complex AI-based automation, for example, using visual and cognitive intelligence to deliver more advanced automation that draws information from multiple sources and interprets it to provide improved business intelligence.
But how do we get from here to there? Enterprises need to look practically at their infrastructure, workforce and security, and consider what they need to change to enable their business to be set on a positive path to digital transformation.
Take infrastructure to start with. In an ideal world, your employees would have secure access and data sharing wherever they are located, as this offers enormous benefits to performance and productivity. There are a whole host of technologies available from leading companies like Microsoft, VMWare and Citrix that allow secure and easy access to your business applications and data irrespective of location and device. Working with a managed services partner to ensure you have the right

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