Labelling is a key business process that is widely used internally and externally, across the organisation. From streamlining logistics and distribution, to helping manage suppliers and production, labelling can be a challenging task. There are multiple issues to consider; the hardware involved, ability to design labels, maintaining accuracy of information, and making the correct labels available to the right departments. Accuracy, for example, is key for those organisations working in regulated environments such as pharmaceuticals, chemicals or food labelling. On the other hand, businesses with international offices and distribution centres may find it challenging to cost-effectively design and deploy correct labels in different languages for different regions.
Technology is increasingly being used to help overcome these challenges and make the labelling process more effective, despite the fact the industry has been largely static for the past few years. Technologies like cloud can have a dramatic impact on operations especially seeing as so many other critical business processes, like customer relationship management (CRM), have already made the move. So if they can move to cloud, why can’t labelling? The answer is, it can.
Moving away from a legacy of complexity
As it stands, many organisations are stuck with legacy labelling processes that adds complexity to the design, printing and distribution of accurate labels. Typically, a business has multiple systems, across multiple departments that don’t necessarily work together. In addition, because labelling methods have historically been difficult to use, label design has largely fallen to the IT team. If something needs to be updated or changed, or a label designed from scratch, already over-stretched IT teams need to do it. The problem here is that it won’t be done quickly which can hinder the rest of the process. In one manufacturing company, for example, getting a label changed requires a minimum of eight weeks’ wait

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