Effectively managing physical IT infrastructure – let alone optimising for best output – is an increasingly tricky feat. Trends such as the upsurge in connected devices, as well as the move to edge computing, mean that assets are increasingly spread over disparate environments, leading to complexity if IT managers are unable to obtain visibility over all environments, assets, and workloads.
Couple this with increasing pressures from the wider business to reduce risk, get and stay compliant, as well as save money, then taming the data centre is challenging to say the least. As a whole, the demands of modern-day IT mean that organisations need to prioritise technologies that enable IT teams to monitor, manage and protect not only their physical assets, but virtual ones too – rendering traditional IT Asset Management (ITAM) no longer suffice. So, from the desktop to data centre, to colocation and edge as well as IoT devices, how can an organisation achieve full control over its assets?
ITAM or TAM: what’s the difference?
Siloed technology is the bane of any data centre manager, and having a management system which is unable to work or communicate with another system is an unnecessary stress when organisations want to move in real-time – not in extended query-respond cycles. While traditional ITAM set out to track and manage all hardware and software within a business, these two areas of infrastructure no longer fully summarise everything that comes into contact with the network. IoT devices such as CCTV, medical and industrial equipment all need to be considered too in order to comprehensively acquire information on all assets driving business activity and reliant on the data centre or corporate network.
Technology Asset Management (TAM) is a superset of Asset Management that can oversee multiple assets across physical and virtual environments, including software, networked building infrastructure, data

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