Today’s businesses run in the virtual world. From virtual machines to chatbots to Bitcoin, physical has become last century’s modus operandi.  Dealing with this type of change in business even has its own buzzword – Digital Transformation.  From an information technology operations point of view, this has been manifested by organizations increasingly placing applications, virtual servers, storage platforms, networks, managed services and other assets in multiple cloud environments.  Managing these virtual assets can be much more challenging than it was with traditional physical assets in your data center.  Cost management and control are also vastly different than the physical asset equivalent.  Challenges abound around tracking and evaluating cloud investments, managing their costs and increasing their efficiency.  Managers need to track cloud spending and usage, compare costs with budgets and obtain actionable insights that help set appropriate governance policies.The cloud computing operational expenditure (OPEX) model demands a holistic management approach capable of monitoring and taking action across a heterogeneous environment.  This situation is bound to contain cloud services from multiple vendors and managed service providers.  Enterprises also need to manage services from a consumption point of view. This viewpoint looks at the service from the particular application down to the specific IT service resources involved, such as storage or a database. Key goals enterprises need to strive for to be successful in this new model include:Obtaining ongoing visibility into true-life cloud inventory;Viewing current and projected costs versus industry benchmarks;Establishing and enforcing governance control points using financial and technical policies;Receiving and proactively responding to cloud cost and operational variances and deviations;Gaining operational advantages through advanced analytics and cognitive computing capabilities;Simulating changes to inventory, spend goals and operational priorities before committing;Managing policies through asset tagging across providers and provider services; andIdentifying and notifying senior managers about waste and opportunities for cost savings.Accomplishing these

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