The events of this year has led to many businesses revisiting their business continuity plans – in some cases for the first time since they were created.
As lockdown restrictions return to England and other parts of the UK, businesses are faced with a ‘lessons learned’ phase, where they are in position to use what they did right and what they did wrong when lockdown first hit in March this year, to help the business this time round. It means for any business that has revised their continuity plans, now is the time to put it into action.
Business continuity plans
In the past, businesses have typically created a plan, filed it away and have only come back to it when needed – and often, it’s only then they realise it isn’t fit for purpose. Going forward, businesses will have to revisit their plan on an ongoing basis and consider wider factors that may impact its effectiveness.
It could be the case for most businesses that their original business continuity plan was more based around market conditions, identifying ways that revenue might be hit. But continuity plans have to consider impact on people and processes too, as well as other factors like cyber security as we become more reliant on technology and data.
Depending on the sector you are in, you may have found your sales were rocketing, plummeting or even staying somewhat consistent during lockdown earlier this year. But your success or failure may have lied in how you were able to react and equip your team to continue to be able to do their job.
For a lot of businesses their teams will have been split across multiple locations since March, working remotely or will have recently returned to this method of working because of the lockdown restrictions imposed. It’s likely that everyone is