The pandemic has created a whole new vocabulary of words and phrases – quaranteams, Zoom, new normal, lockdown, social distance. They will be words that sum up a generation.
I for one can’t think of a time when the word ‘testing’ was part of common speech to the extent it is today. We must use, hear and read it every day. But we have all come to realise just why it’s such an important foundation to rising out of the pandemic. The fabric of our lives hinges on access to accurate tests, and a quick diagnosis. Without it lives go on pause with isolations or worse.
But finding a model that works, is cost effective and resourced with the right people to not just test samples, but also conduct contact tracing has proved elusive.
What I’ve found interesting as I’ve watched the debate unfold are the parallels it has with security. Investment in cyber hygiene is essential but it’s not a one-time occurrence and must be maintained. Invariably, other priorities arise and something else in the IT budget has to give. You can’t make progressive investment in new technology if you don’t have the money to do so. CTOs face the decision of stealing from Paul to pay Peter.
Yet, the pandemic shone a light on things. You can accelerate digital transformation and find the money when your business survival depends on it. Shifting to ecommerce models introducing apps that let people order food in a restaurant without touching a menu, through to getting people working from their safe place has tested infrastructure and the status quo. But it happened. Companies had to make it work. Innovation rose from the ashes.
However, they also made compromises. The biggest indicators of which are the spikes in cyber-attacks over the last six months. Companies have opened up