IT leaders are facing an interesting dilemma. Due to the impact on businesses from COVID-19, there has been a noticeable increase in the ongoing urgency for digital transformation. Technology priorities have shifted at 95 percent of organisations as a result of the pandemic, with 88 percent reporting that digital customer experience is now their primary focus.[1]
At the same time, however, IT budgets are shrinking, with analysts quoting reductions of between 5.2 and 9.5 percent.[2] It’s well known that speeding innovation typically increases costs but, in the current climate, businesses are being expected to do more, faster, and with fewer resources.
While there’s no easy solution to this dilemma, some forward-thinking companies are tapping into an oft-overlooked way of reducing one of their biggest IT spends while, at the same time, improving efficiency by eliminating the top application delivery bottleneck.
Often flying beneath the radar of IT leaders, software testing can be costly – both financial and in terms of resource. Tackling it can, therefore, prove to be a powerful catalyst for an organisation’s digital transformation, and allow them to achieve some impressive results.
Slow and costly
Software testing has been recognised as the number one source of application delivery delays for the last two years. According to the GitLab DevSecOps report[3], which surveyed over 3,000 IT professionals, testing is considered more of a bottleneck that planning a release, implementing the code, and then peer reviewing it.
It’s expensive too. According to Capgemini[4], testing has consumed an average of between 25 and 35 percent of overall IT spend, accounting for an incredible $30 to $40bn in overall IT enterprise spend over the past five years. By way of illustration, here are some examples of testing costs per year for specific projects at Global 2000 organisations:

$7.5m – cost to test 22 applications at a $40bn retailer (53%

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