Where does the money that businesses invest in IT actually go? It’s a question that many a CFO has undoubtedly pondered over the years – and the honest answer may be a difficult one to stomach.
As recent research from the Cloud Industry Forums (CIF) shows, organisations are currently spending 41 per cent of their budgets on simply managing infrastructure. That’s a remarkably steep percentage – undoubtedly, far higher than it would be in an ideal world. In many ways, it’s a confusing statistic, too.
In 2020, should IT really be spending their days manually setting-up employee laptops, worrying whether all their system software is up to date, and firefighting tech problems? In an era of tools like SaaS, automated updates, and rapid deployment systems and services, shouldn’t it be possible to automate many time-intensive tasks? Despite the widespread availability of technology that can automate the majority of infrastructure management, the response seems to be ‘no’. Keeping the lights on remains a costly and time-consuming activity.
Where else do IT budgets go? The ever-ambiguous ‘projects’, of course. But what exactly are these projects about? And what do they really achieve?
When looking to innovate, many IT departments attempt to run before they can walk, trying to keep pace with business growth without proper strategic planning. Projects often become a ‘quick-fix’ solution.
At first, a lot of the goals sound worthwhile: “modernisation of the legacy”, “cloud migration programme”, et cetera. The reality of these projects, however, is rather more boring. Initiatives like these often amount to little more than “lift and shifts”. Organisations are taking what was once on a data centre and dropping it into the cloud with little to no refactoring or consideration of the benefits, or indeed the costs, associated with public cloud environments.
This is ‘transformation’ in name only. Much like endlessly raising

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